Privacy Policy

Effective Date: April 22, 2026

HairMaxx AI ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the HairMaxx AI mobile application.

1. Who We Are

HairMaxx AI is operated by an individual based in Indonesia.

For any questions regarding this Privacy Policy or your data, contact us at:
info@uglow.app

2. Information We Collect

Automatically (Account & Access):

• Anonymous Sign In Authentication

• Email (via Apple Sign-In or other authentication methods)

User-Provided Data:

• Uploaded photos (face images for AI processing)

• Saved styles and preferences

• App interaction data (e.g., selected styles, generation usage)

Purchase Data:

• Subscription and purchase information (processed via RevenueCat and Apple)

We do not collect precise location (GPS) data.

2A. Face Data & AI Processing

HairMaxx AI allows users to upload face images to generate personalized hairstyle, eyebrow, and beard recommendations.

What Data Is Processed

• Uploaded face images

• User-selected inputs (e.g., hairstyle preferences)

How Data Is Used

• To analyze general facial features (such as proportions and structure)

• To generate visual recommendations and style simulations

Third-Party Processing

We use third-party AI service providers (such as OpenAI and OpenRouter) to generate certain outputs.

• These services may process limited data necessary to generate results

• Data is transmitted securely

• We do not use this data for identification or tracking

No Facial Recognition

• We do not perform facial recognition

• We do not identify users

• We do not create or store biometric identifiers

Storage & Retention

• Images are stored only if the user chooses to save results

• Users can delete their data at any time

User Consent

• Face data processing is optional

• Users must explicitly choose to upload images and proceed with AI generation3. How We Use Your Data

We use your data to:

• Generate AI-based hairstyle, eyebrow, and beard recommendations

• Provide virtual try-on features

• Save and manage your selected styles

• Improve app performance and user experience

• Manage subscriptions and purchases

4. Data Sharing & Third Parties

We use trusted third-party services:

• Supabase – backend and secure data storage

• OpenAI / OpenRouter – AI processing (text-based only)

• RevenueCat – subscription and billing management

These providers only access necessary data and follow their own privacy policies:

• Supabase: https://supabase.com/privacy

• OpenAI: https://openai.com/privacy

• RevenueCat: https://www.revenuecat.com/privacy

We do not sell your personal data.

5. Data Storage & Security

We use secure infrastructure to protect your data:

• Encryption in transit (TLS)

• Encryption at rest

• Access control and restricted permissions

While we take reasonable measures, no system is completely secure.

6. User Rights

Depending on your location, you may have the right to:

• Access your data

• Correct inaccurate data

• Request deletion of your data

• Withdraw consent for processing

To make a request, contact:
info@uglow.app

7. Children’s Privacy

HairMaxx AI is not intended for users under 9 years old.
We do not knowingly collect personal data from children.

8. Data Retention

We retain your data:

• As long as your account is active

• As needed to provide services

• As required by applicable law

You may request deletion at any time.

9. Business Transfers

If HairMaxx AI is involved in a merger, acquisition, or sale, user data may be transferred to the new entity, which will continue to honor this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted with a new “Effective Date.”

Continued use of the app means you accept the updated policy.

11. Contact

For any questions, concerns, or data requests, contact us at:
info@uglow.app